Software Case Studies
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The Interchurch Center

Company Profile

The InterChurch Center, is a 19-story building in Manhattan that houses non-profit, religious and educational agencies. The InterChurch Center was created in 1957 with a $20,000,000 grant from the John D. Rockefeller Sealantic Fund. One of the primary goals of the Center is to help their tenant agencies achieve peak program efficiency at an affordable cost.

Challenge

One of the most important features of the Center is its state-of-the-art cafeteria, which is used by thousands of tenants and guests each day. The busy flow of people through the cafeteria created an inconvenient bottleneck at the “check-out” or payment station. Long lines of people daily had to wait to pay for their meals. Obviously, this was not a good situation. The InterChurch Center, in order to alleviate this problem, purchased a check-out system known as Zip Tic, which also helped employees manage their meal budgets. This certainly helped; however, the only way people could put money into their Zip Tic accounts was by paying at the check-out station, so in reality the bottleneck was not alleviated.

Solution

Here is where World Wide Web Communications, Inc stepped in. We were asked to develop an online payment system whereby tenants could put money into their Zip Tic accounts online as opposed to in line. Consequently, we developed a web-based credit card payment system for The InterChurch Center that truly eliminated the long lines at the check-out stations.

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